Knowledge Base - Articles

Posted 22 Jun 2017

Sometimes, the Spellchecker (or "Did you mean?") feature powered by Solr may not be working as expected. Under those cases, you may attempt to issue a forced rebuild of the spellchecker dictionary by issuing an API call to Solr. The drush snippet below should trigger this operation.

Note that, given the high-availability nature of Acquia Search Solr, it may take up to 5 minutes for the spellchecker to be generally available for all search queries, while replication between the Solr backends happen.

Posted 20 Jun 2017

Let's say you have followed all of the procedures for setting up the Experience Builder bookmark as presented in Setting up access to the Experience Builder; yet, you are still having issues activating the Acquia Lift sidebar.

Here are some quick troubleshooting tips to move things along:

Posted 17 Jun 2017

When developing your Acquia Cloud or Acquia Cloud Site Factory website in Drupal 8, you have most likely encountered modules that you would like to leverage, but noticed those modules did not display the shield icon, and ultimately were not covered under Drupal's Security Advisory Policy:

Posted 15 Jun 2017

When using SSH to access one of your servers, you may be greeted with the following message:

Posted 05 Jun 2017

When using Drush to interact with your Drupal site via command-line, you may encounter problems in the site's code or configuration that prevent Drush commands from completing properly. These errors present a message like this one:

Posted 05 Jun 2017

If a Drupal 8 Batch API process is run through CloudFlare while Query String Sort is enabled (such as enabling a module), the action will result in a 406 error similar to the following:

Posted 02 Jun 2017

When it comes to performance tuning your Drupal application on Acquia Cloud and in other hosting environments; or, just figuring out why your site may be running slower than expected, there is a wealth of information that can be gleaned from your PHP errors log (php-errors.log), Drupal Watchdog log (drupal-watchdog.log) and FPM errors log (fpm-error.log). 

 

Posted 02 Jun 2017

By default the Acquia Solr Search schema is optimized for English searches. Other Latin based languages (e.g. Italian) will work due to grammatical and vocabulary similarities, but Chinese, Japanese and Korean (CJK) languages use different stemming and spacing rules than latin based languages, and are handled differently by Solr / Lucene search engine.

These references that provide some helpful background information about Searching CJK languages, and they are intended to be a reference as you consider adding CJK support to Acquia Solr Search index for your site(s). 

Posted 12 May 2017

You have three options when it comes to using or adding an additional key.

  • First option is to update your SSH local config file to include any additional keys with an updated IdentifyFile of /path/to/private.key

  • Second, is to specify the identify file to use for that one connection.

Example: ssh -i /path/to/private.key

Posted 02 May 2017

In the self service SSL section of the Cloud UI, you can now choose to upload an SSL Certificate to the load balancer pair for one or more Environment(s) or to an Elastic Load Balancer (ELB) for the Production environment. 

Contact supportStill need assistance? Contact Acquia Support